Absolutely love the collection. Ritika has done a fantastic job at hand picking each piece of furniture and accessory. She with her team is very professional, polite and customer friendly. Very passionate about their collection. I have visited the store several times, love checking out the new items, have purchased a very precious piece of furniture...I wanted for a very very long time. Ritika was able to get me the item of my dreams. THANK YOU ALL !
An FB Ad while browsing for some furniture led us to Far Pavilions over 6 months ago. Continued to ogle at those beautiful pieces online but could not decide what we wanted. One fine Saturday morning, wife and I decided to make a road-trip from Mckinney to Katy, TX - A 700 Mile return trip at that.
Stepped in just after lunch and Rithika showed us around her place while trying to get to know us and our home better. She listened to our needs and decided to take us to her warehouse - something I never expected a business to do. So, off we went to the warehouse a few miles from her store and got a chance to see some really interesting pieces.
The designer in Rithika asked us tons of questions and saw some pics of our house and made some good recommendations - and we selecting a few pieces.
She was kind enough to offer to send out some pieces along with the shipment which I could place in my home at no obligation and I could pay if I liked and wanted to keep them. Wow! That's customer delight right there!
The experience did not stop there - once we receive the pieces we bought and those Rithika sent out, we placed them where we wanted at home, did a Facetime call to validate the placement and decided to keep those pieces we had not bought yet. Also, her staff was so kind and patient as he placed the furniture to our satisfaction.
Apparently Rithika travels quite often to India looking for some interesting pieces and I am looking forward to hear about her next find!
We had recently made a purchase, after MS. Ritika and her management team took over the business. We could not be more impressed, large selection of inventory, with all the unique pieces, very pleasant people to work with. We had MS. Ritika did a in home design consultation first, she has very delightful taste, and offer very valuable suggestions. The gentleman who came to our house and installed the wall arts, he did arrive on time, purchased items were wrap in layers of moving blankets, then secure with saran wrap. Will definitely be visiting soon.